Frequently asked questions

Click on a question to view the answer.

General

How can I purchase WebTiket voucher?

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All information about purchasing vouchers can be found here

SMS Chat

How can I check how much chat credits I have?

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At any moment you can text "INFO" at and you'll receive a message about your remaining credits.

How do I start conversation?

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To contact a chat user, text his name and your message. For example: "Anna Hi how are you?".

When you're already in communication with another user, you don't need to send his/hers name all the time, you can simply reply to your messages as in normal SMS conversation.

How do I chat with multiple users at the same time?

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If you wish to chat with multiple users at the same time, sending their names in front of your text messages is required.

Anonimity and exiting chat

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If you wish to leave chat service temporarily or forever, simply send STOP and you won't receive any more messages.

This service is anonimous – user you're chatting with can't see your number, and likewise you can't see his/hers.

Purchasing credits and support

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To purchase credits with your credit card please visit this page.

You can reach our payment support with your email at: podrska@webtiket.com or text message at (send the word HELP in front of your message).

If you have any questions or wish to report abuse please send us email: podrska@webtiket.com. We can provide you with information regarding payment process and service status. Please note our staff can't see messages you have exchanged with other users of the service.